At 9 BD, your privacy matters as much as your gameplay. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Six core commitments that define how 9 BD handles your personal data every single day.
Every piece of data you send to 9 BD — from your registration details to your payment information — is encrypted in transit using TLS. Your data is never transmitted in plain text across our systems.
9 BD does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you. We use it only to operate your account and improve your experience on 9 BD.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days. Your rights are real and we take them seriously.
9 BD stores your data on secure servers with restricted access. Only authorised personnel who need your data to perform their job functions can access it. All access is logged and audited regularly.
9 BD keeps your data only for as long as it is needed to operate your account or comply with legal obligations. Once the retention period expires, your data is securely deleted or anonymised from our systems.
In the unlikely event of a data breach that affects your personal information, 9 BD will notify you promptly and take immediate steps to contain the breach and protect your account from further exposure.
This Privacy Policy explains how 9 BD collects, uses, stores, and protects the personal data of players who register and use the 9 BD platform. It applies to all services offered by 9 BD, including sports betting, casino games, jackpot slots, live dealer games, and the 9 BD mobile app.
9 BD is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so that every 9 BD player can understand exactly how their data is handled.
By registering on 9 BD or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how 9 BD handles your data, you should not use the platform. If you have questions about anything in this policy, contact our support team before you register.
This policy applies to all 9 BD players regardless of how they access the platform — whether through a web browser, the 9 BD app, or any other method.
9 BD collects personal data in several ways: directly from you when you register or use the platform, automatically when you interact with 9 BD, and occasionally from third parties such as payment processors. Below is a breakdown of the categories of data 9 BD collects.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad account number, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, bets placed, session duration | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | When you contact 9 BD support |
9 BD does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.
9 BD uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. We do not use your data for purposes that are incompatible with the original purpose for which it was collected. The main ways 9 BD uses your data are:
You can opt out of promotional communications at any time by contacting 9 BD support or updating your notification preferences in your account settings. Opting out will not affect service-related messages.
9 BD processes your personal data on one or more of the following legal bases depending on the specific purpose:
9 BD does not sell your personal data to third parties. However, we do share data with trusted partners and service providers where it is necessary to operate the platform. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards.
The categories of third parties with whom 9 BD may share your data include:
9 BD will never share your personal data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.
9 BD uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit 9 BD. They help us remember your preferences, keep you logged in, and understand how players use the platform so we can make it better.
The types of cookies 9 BD uses include:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 9 BD platform. 9 BD does not use third-party advertising cookies or cross-site tracking technologies.
9 BD retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods that apply to different categories of data are:
Once the applicable retention period expires, 9 BD will securely delete or anonymise your data so that it can no longer be linked back to you. If you request deletion of your account before the retention period expires, 9 BD will delete all data that is not subject to a legal retention requirement.
As a 9 BD player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 9 BD support with your request. We will respond within 30 days.
Request a copy of all personal data 9 BD holds about you, including how it is being used.
Ask 9 BD to correct any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where it is no longer needed or where you withdraw consent.
Ask 9 BD to restrict processing of your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to 9 BD processing your data for direct marketing or on the basis of legitimate interests.
9 BD implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While 9 BD takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 9 BD account and never share your login credentials with anyone.
If you suspect your 9 BD account has been accessed without your permission, contact support immediately. We can lock your account and investigate within minutes.
9 BD does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adult players. During registration, 9 BD collects date of birth information and may request identity documents to verify that you meet the minimum age requirement.
If 9 BD discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe your child has registered on 9 BD, please contact our support team immediately so we can take action.
Protecting minors is a priority for 9 BD. Age verification is not just a formality — it is a core part of how we operate responsibly in Bangladesh.
9 BD may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how your data is used, 9 BD will notify registered players via email or an in-platform notification before the changes take effect. We recommend reviewing this page periodically so you are always aware of how 9 BD handles your personal data.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, our support team is available 24 hours a day, seven days a week. Live chat on the 9 BD platform is the fastest way to reach us. For formal data requests, email is preferred so we have a written record of your request.
9 BD aims to respond to all privacy-related requests within 30 days. For urgent security concerns such as suspected unauthorised account access, contact us via live chat for an immediate response.
Email: [email protected] — Available 24/7 for all privacy, data, and account-related enquiries.
Now that you know how 9 BD protects your privacy, take the next step. Register your free account, make your first deposit via bKash or Nagad, and enjoy over 200 games with the peace of mind that your data is in safe hands.